Effective October 1, 2026
Precision Laser & Esthetics ("Precision," "we," "us") respects your privacy. This policy explains what personal information we collect when you visit our website, book online, or receive care at our clinic, how we use and protect it, and the choices you have.
Precision Laser & Esthetics, 4795 N Summit Way, Suite 100, Meridian, ID 83646, is responsible for the personal information described in this policy.
1. Information We Collect
Information you give us:
- Contact details: your name, phone number, email address, mailing address, and date of birth.
- Health information: your health history, medications, allergies, skin details, treatment records, consent forms, and before-and-after photos, collected so we can treat you safely.
- Appointment and purchase history: services booked and received, packages, memberships, banked products, and gift cards.
- Payment information: card details you provide for payments and to keep a card on file. Your full card number is stored by our payment processor, not by us; we see only details such as the card type and last four digits.
- Communications: messages, emails, texts, reviews, and survey responses you send us.
Information collected automatically: when you visit our website or online booking pages, we and our service providers may collect information such as your IP address, browser and device type, and the pages you visit, using cookies and similar technologies. You can limit cookies through your browser settings, though some booking features may not work properly without them. Our online booking pages are hosted by Zenoti, which uses its own cookies to run them; see Zenoti's webstore cookie notice. Our website does not currently respond to browser "Do Not Track" signals.
2. How We Use Your Information
We use your information to:
- Schedule appointments and send confirmations and reminders
- Provide safe, appropriate treatment and keep accurate treatment records
- Process payments, packages, memberships, and financing
- Apply our cancellation, no-show, and package policies
- Respond to your questions, requests, and concerns
- Send promotions and updates, if you've agreed to receive them
- Improve our services, website, and booking experience
- Meet our legal, medical recordkeeping, and regulatory obligations
3. Our Booking System and Service Providers
We use Zenoti to run our online booking, client records, and point of sale. Zenoti stores and processes your information on our behalf and under our instructions, as our service provider. Zenoti's own privacy notice describes how it handles information as a service provider.
We also work with other trusted providers who help us operate, such as our payment processor, email and text message services, and website host. They may use your information only to provide services to us, not for their own purposes.
If you choose to finance a purchase through Klarna, Affirm, or Cherry, you apply directly with that company, and its own privacy policy governs the information you give it.
4. How We Share Your Information
We do not sell your personal information, and we never share your health information for anyone else's marketing.
We share information only:
- With the service providers described above, as needed to serve you
- With your consent or at your direction, such as sending records to another provider you choose
- When required by law, such as in response to a subpoena or to protect someone's health or safety
- With a buyer or successor if our business is sold or merged, who would remain bound by this policy
5. Text Messages and Email
Appointment messages. When you book, we'll send appointment confirmations and reminders by text and email.
Marketing messages. If you opt in, we'll also send promotions, specials, and updates. Agreeing to marketing messages is never a condition of booking or buying anything.
For text messages:
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out, or HELP for help. You can also call us at 208-391-2927.
- Your mobile number and text message consent are never sold or shared with third parties for their marketing.
You can unsubscribe from marketing emails using the link in any email, or by contacting us at frontdesk@laseridaho.com. You'll still receive messages about your appointments and account.
6. Treatment Photos
Before-and-after photos are part of your treatment record and help us track your progress. We will never use your photos on our website, social media, or advertising without your separate written consent, and you can withdraw that consent at any time for future use.
7. How We Protect and Keep Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to team members who need it to serve you. No system is completely secure, but we work to keep your information safe.
Our service providers may store or process your information outside Idaho or outside the United States. For example, Zenoti may process data in the United States, India, or other countries. They are required to protect your information under their agreements with us and applicable law.
We keep treatment records for as long as required by law and medical recordkeeping standards, and other information for as long as needed to serve you and meet our business and legal obligations, such as resolving disputes or enforcing our agreements. When we no longer need information, we delete it or remove details that identify you.
8. Your Choices and Rights
You may:
- Request a copy of your treatment records or the personal information we hold about you
- Ask us to correct information that's inaccurate
- Opt out of marketing texts and emails at any time
- Ask us to delete information we're not required to keep. Treatment records must be retained as required by law.
To make a request, contact us using the information below. We may need to verify your identity first, and we'll respond within a reasonable time. Because we control the information in our booking system, please send requests to us directly; requests sent to Zenoti are referred back to us.
We do not use automated decision-making or profiling that affects you.
9. Links to Other Websites
Our website and emails may link to other sites, such as Zenoti, Klarna, Affirm, Cherry, or social media. This policy doesn't cover how those sites handle your information, so please review their privacy policies.
10. Children's Privacy
Our website and online booking are intended for adults. We do not knowingly collect personal information online from children under 13. Clients under 18 may receive services only with the consent of a parent or guardian. If you're a parent or guardian and believe your child has given us information online, contact us and we'll delete it.
11. Changes to This Policy
We may update this policy from time to time. When we do, we'll post the new version on our website with a new effective date. If we make a significant change, we'll let you know in advance, such as by email or a notice on our website.
12. Contact Us
Questions about this policy or your information? We're happy to help.
Precision Laser & Esthetics
4795 N Summit Way, Suite 100, Meridian, ID 83646
208-391-2927 · frontdesk@laseridaho.com