Refund & Package Policy

At Precision Laser & Esthetics, we offer packages and prepaid services to provide the best value to our guests. Because these services are offered at specific pricing and reserved treatment time, the following policies apply to all purchases.

All Sales Final

All packages, series, memberships, gift cards, promotional purchases, and prepaid services are non‑refundable and non‑returnable.

Account Credit & Transfer

Unused balances may be converted to account credit, applied toward other services or products, or transferred to another guest. Credits hold the same value as the original purchase and must be used within the stated expiration period.

Partial Use of Packages

If a package or series has been partially used, services rendered will be deducted at full single‑service pricing, not the discounted package rate. Any remaining balance may be issued as account credit only.

Medical or Provider Exceptions

Refunds may be considered only when a licensed provider determines treatment is medically contraindicated, treatment must be discontinued for safety reasons, or the clinic is unable to provide the purchased service. Approved refunds may be prorated and may include a processing or administrative fee.

Promotions & Special Pricing

Promotional or discounted purchases are final sale and not eligible for refunds.

Expiration

Select packages and prepaid services expire depending on terms at purchase unless otherwise stated.

Chargebacks

Guests agree to contact Precision Laser & Esthetics directly to resolve any concerns prior to initiating a credit card dispute or chargeback.